Frequently Asked Questions

We’ve compiled answers to the most common questions about Time Shine.

Explore below to learn more about our products, how to use them, shipping info and more.

Is Time Shine safe for all watches?

Yes. Our products are safe on stainless steel, gold, platinum, titanium, ceramic, carbon fibre, and PVD-coated watches. They’re also suitable for tourbillons, vintage watches, and high-value pieces including gem-set timepieces and limited editions.

Can I use Time Shine on luxury watches like Rolex, Patek Philippe, or Jacob & Co?

Yes. Our formula is gentle, non-abrasive and designed to be used on the most valuable and delicate timepieces in the world.

What ingredients are in the products?

  • Conditioner Foam: Pure de-ionised water, vegetable extracts, sodium citrate, Glucoside APG, EDTA-2Na, salt, soybean extracts.
  • Crystal Guard: Deionised water, natural green plant extracts, orange peel extract, glycine, soybean & grain extracts, Aseptin A.
  • Travel Pen: Same formula as the foam – gentle, safe, and effective.

Are the products biodegradable?

Yes. All Time Shine formulations are 100% biodegradable and environmentally conscious.

Are there any precautions I should take?

Avoid contact with eyes. Not for internal use. If eye contact occurs, flush with water for 15 minutes. If ingested, contact a physician. Always test a small area first.

Is Time Shine suitable for use on gemstone-set watches?

Yes. Our products are non-corrosive and safe for use around precious stones and bezels. Ideal for luxury, high-jewellery, and detailed watch designs.

Can I use Time Shine on leather straps or fabric bands?

We recommend using Time Shine only on metal and ceramic watch components. Avoid leather, suede, and fabric bands.

How often should I clean my watch with Time Shine?

We recommend a light clean once a week for daily wear watches, or after any exposure to sweat, saltwater, or sunscreen. The Travel Pen is perfect for quick touch-ups.

Do you test on animals?

Never. Time Shine is 100% cruelty-free and vegan-friendly.

Can I buy Time Shine in stores?

We’re currently stocked in select jewellers and boutique watch stores across Australia. (Check our 'Authorised Dealers' on our home page). You can also purchase directly through our website.

How long does shipping take?

Orders are usually dispatched within 1 business day. Standard delivery times range from 2–5 business days within Australia.

Do you offer international shipping?

Yes, we currently ship to select countries. Delivery timeframes and rates are shown at checkout.